Email us directly and an engineer — not a sales rep — will respond within one business day. Tell us what you are dealing with, roughly how large the environment is, and any deadline you are working against.
Briefings, scoping, pricing, procurement, and anything that starts with “could you look at…”. This is the right address for most enquiries.
Anything that is not a sales enquiry — partnerships, press, careers, invoicing, or a question you are not sure where to put.
Responsible disclosure. Found a vulnerability in something of ours? We respond to every report and will not pursue good-faith researchers.
If you are actively responding to an intrusion, email hello@cynodes.com with ACTIVE INCIDENT in the subject line. Those go straight to an engineer rather than sitting in intake.
Please do not put sensitive technical detail in that first message — we will arrange a secure channel on the first call.